Very good
7.8 /10

Score from 47 reviews

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Map - Villa Serene Hotel - GPS: 0.972624, 35.03503
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Villa Serene Hotel, Kitale

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  • Villa Serene Hotel Namgoi Road, off Eldoret-Kitale Rd, Kitale 0796 050620 https://goo.gl/maps/RFHJEuSirCRAcivk9 2057,30200, 30200 Kitale, Kenya - View on map
7.8 /10
Very good
Free parking on site
Wi-Fi is available free of charge in every room of our property
Pets are welcome. Additional charges may apply
Property type: Hotel
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Villa Serene Hotel offers a charming retreat in Kitale, just a stone's throw away from local highlights like the Kitale Museum, which is only 7.8 km away, and the stunning Saiwa Swamp National Park, situated 28 km from your doorstep. This welcoming hotel boasts a variety of amenities, including a delightful restaurant, room service for those cozy nights in, and a friendly 24-hour front desk to assist you whenever you need. Plus, you can stay connected with complimentary WiFi throughout the property.

Each room at Villa Serene is designed for your comfort, complete with a private bathroom featuring a shower, free toiletries, and comfy slippers to make you feel right at home. Whether you're traveling alone or with family, the hotel offers spacious family rooms to accommodate everyone.

If you're keen to explore more, the Kapenguria Museum is a short drive away at 48 km, while the local Kitale Club is just 6.6 km down the road. And for your convenience, Kitale Airport is only 10 km from the hotel, making your journey smooth and hassle-free.
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Room Types

Double Room Description, photos, price, amenities

See photos of the Double Room
Room standards
  • wardrobe/closet
Sanitary facilities
  • toilet paper,
  • additional toilet,
  • shower,
  • private bathroom,
  • toilet,
  • complimentary toiletries,
  • slippers
Dining & bars
  • dining table,
  • dining area
Paid extra services
  • towels

Providing free toiletries, this double room includes a private bathroom with a shower and slippers. The double room provides a dining area and a wardrobe. The unit offers 12 beds.

Budget Double Room Description, photos, price, amenities

See photos of the Budget Double Room
Sanitary facilities
  • shower,
  • slippers,
  • private bathroom,
  • complimentary toiletries,
  • additional toilet,
  • toilet,
  • toilet paper
Dining & bars
  • dining area,
  • dining table
Paid extra services
  • towels

Providing free toiletries, this double room includes a private bathroom with a shower and slippers. The double room provides a dining area. The unit provides 1 bed.

Choose your ideal room at Villa Serene Hotel

Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:

  • Double Room
  • Budget Double Room

Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.

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Reviews

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Facilities and services

General property information General property information

parking available, pets are welcome, complimentary parking, on-site parking

Hotel services offered Hotel services offered

comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access

Dining & bars Dining & bars

on-site restaurant, in-room dining service, breakfast served in room, take-away lunches, special dietary menus (on request)

Transport & getting around Transport & getting around

general shuttle transport

Reception & guest support Reception & guest support

24/7 front desk, on-site atm, individual check-in/check-out, invoices available

Cleanliness & housekeeping Cleanliness & housekeeping

guest laundry service, professional dry cleaning, efficient ironing service, in-room trouser press, regular daily housekeeping

Other property amenities Other property amenities

spacious family rooms

Property safety & security Property safety & security

round-the-clock security personnel, integrated security alarm system, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers

Security systems Security systems

staff adherence to all local authority safety protocols, hand sanitiser readily available in rooms and key areas, comprehensive first-aid kit accessible, complimentary face masks available for guests

Social distancing guidelines Social distancing guidelines

strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed

Disinfection & cleaning procedures Disinfection & cleaning procedures

use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, option to decline room cleaning services during stay

Food & drink safety Food & drink safety

in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, securely packaged food deliveries

Internet access

Complimentary wi-fi property-wide! The property offers internet services with both standard and free WiFi options.

Guest parking

Complimentary guest parking! The property offers free on-site parking facilities.

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Check-in, check-out, and payment policies

Check-in

From 00:00 Until 00:00 hours

Check-out

From 00:00 Until 00:00 hours

Children and extra beds

Guests must be at least 18 years old to check in. We welcome children of all ages.

Pets

Pets are permitted with no additional fee.

Languages spoken
 
Contact methods
☎ telephone
@ E-mail

Map

 

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Frequently Asked Questions (FAQ)

Yes, there is parking for guests, ensuring convenience and safety.
Yes, guests have access to the Internet.
Use the GPS coordinates: 0.972624, 35.03503 to reach the destination.
The property is not fully adapted for children, but is welcoming to all.
Yes, the property offers various dining options. See the Amenities tab.
Great news for drivers! Parking for our guests at Villa Serene Hotel is completely free of charge.
Yes, guests can conveniently leave their car at the on-site parking area, ensuring easy access and security.
Of course, Villa Serene Hotel offers the convenience of ordering a delicious breakfast directly to your room via room service.
Absolutely, we provide an ironing service upon our guests' request.
Yes, a fully equipped first-aid kit is available on the premises, accessible via the reception if needed.
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